Conditions of Use

Payment:

All payments are made to Green Sense Ltd. A UK registered company, company No. 7352473. The company is VAT registered (996 3919 48).

Delivery:

Provided goods are in stock and cleared funds are received in full settlement of the goods purchased and appropriate delivery charge, orders will normally be processed same day or next working day. Goods will be delivered either by courier or first class post.

Orders received on a non-working day, Public Holidays and weekends, will be processed the next working day. There may be occasion where there is a short delay of a day or so if the company is participating in a show or event.

Postage and Packing:

All orders to mainland UK will incur a shipping fee of £6.00
Orders will be despatched by first class post or courier.

For shipping prices to areas outside Mainland UK including Scilly Isles, Isle of Man and the Channel Islands, Scottish Highlands and Scottish Islands, Republic of Ireland, please contact us for charges. Delivery to these destinations may incur an additional fee.

Product Description:

We endeavour to give a true and honest description of the product including size, colour and attributes. If there is any doubt or clarification is required or further information wanted the client should contact the company prior to any purchase.

Our returns policy:

We observe the Consumer Contracts Regulations, and, offer a “no-quibbles” returns policy. In all instances we request you to contact us as soon as possible to discuss the matter and return of the product. If the return is due to an error on our part we will arrange for the goods to be collected and make a full refund. If the goods are faulty and or damaged please contact us via email so we can arrange a replacement or refund.

Your right to Cancel:

Distance Selling Regulations state you have a right to cancel an order up to seven working days from the day after you receive goods. We extend this right to fifteen working days. The order must be cancelled in writing, i.e. by post or email.

The goods must be returned to us at your cost and received in good order. A fee of £15 will be deducted from the amount refundable to cover our initial shipping fees and administration costs. If the order is cancelled before the order is processed and goods despatched for delivery the fee of £15 will be waived.